Condiciones generales

These terms cover all the work I do for you under the STROJOVNA (STRJ) name — websites, consulting, automation and monthly services. They set out what you get, when you pay, and what to do if something goes wrong.

I wrote them to be read. If you read them and something doesn't sit right, say so — almost everything is negotiable, and anything we agree in writing takes precedence over this text.

The provider is Bc. Martin Vaverka, company ID (IČO) 24430633, registered office at Hřebečská 2674, 272 01 Kladno-Kročehlavy, Czech Republic, entered in the Czech trade register. I am not registered for VAT.

Contact: martin.vaverka@strj.cz, phone +420 734 759 450. Collaborators and subcontractors work on parts of some projects; the work is still my responsibility to you, not theirs.

The service is whatever we agree in writing — in a quote, an order or an email. Typically one of these:

• Free check — a no-obligation review of your website, phone and Google profile. You get the result within 48 hours and it orders nothing.
• Building a website, including wiring it to your phone, your Google profile and enquiry tracking.
• Consulting — tuning sales or operations, consultations, training.
• Custom automation and AI for a specific repetitive task in your company.
• Monthly services — site maintenance, review collection, inspection reminders, posts and other items from the price list.

Anything outside the agreed scope is not included in the price. If it turns out something extra is needed, I say so before I start it — not on the invoice afterwards.

An order comes into being when we agree on scope, price and deadline. Email is enough: a confirmed quote is a contract. I respond to enquiries from the website within 24 hours.

Until we have agreed scope and price, nothing is running and you pay nothing. The free check really is free and commits you to nothing.

The price is fixed and agreed in advance. I am not registered for VAT, so the agreed amount is final — nothing is added to it and nothing is billed afterwards. Prices marked “from” in the price list apply until the scope is known; after the check and a short call you get a fixed figure that does not change.

• A 50 % deposit is paid once the project is agreed. Until you approve the design it is fully refundable — if the design doesn't work for you and we part ways, you get the money back in full.
• The balance is due once the work is handed over.
• Monthly services are paid monthly in advance, starting once the service goes live.
• Invoices are due in 14 days from issue unless we agree otherwise.
• Late payment carries statutory default interest. Before I start counting it, I'll get in touch — it is usually an invoice someone missed.

The founding offer (the Provoz package at 1 990 CZK a month for the first five companies) holds for as long as you keep the service. It is conditional on your agreeing to publish the real results after six months of working together.

To do the work I need materials from you: text, photos, logos, access to the domain, hosting and Google profile, and above all an answer when I ask something. None of it has to be finished or pretty — it just has to exist.

If materials don't arrive, the deadline moves by however long I wait. That isn't a penalty, it is physics: a website cannot be built without text. I'll tell you as soon as I'm waiting on something, so it isn't a surprise.

The deadline is part of what we agree and it is binding. A website is usually finished within ten days of receiving the materials, but the date we confirm is what counts — not that estimate. If a deadline looks like slipping, I say so in advance and we sort it out, rather than after the fact.

Revisions within the agreed scope are included and there is no set number of rounds — as long as we are working on what we agreed, I keep fixing until it is right. A change that widens the scope (more pages, a new feature, a different brief) is extra work: we price it separately and I start it once you approve it.

The website, the domain and the data are yours. On full payment you receive the right to use the work without limit in time, quantity or territory for the purposes of your business — including the right to change it, develop it and have anyone else work on it. No unlocking fees and no tie to me.

Third-party components are the exception — fonts, stock photography, plugins and off-the-shelf libraries. Those are governed by their own licences, which I hand over with the work. I'd like to reference the work in my portfolio; if you'd rather I didn't, say so and I won't.

The domain and hosting run in your name and on your account even when I arrange them for you — so that you cannot lose them if we stop working together. I am not responsible for outages, price changes or changes of terms on the part of a hosting provider, domain registrar, Google or any other third party. Whatever I can sort out, I will.

I am responsible for the work doing what we agreed it would do. I am not responsible for how much money the website makes you — too much of that is outside my control, and promising a specific turnover would be dishonest.

Compensation for damage is limited to the price you paid for the project in question. That limit does not apply to damage caused intentionally or by gross negligence, or to harm to a person's natural rights — liability for those cannot be limited, and I wouldn't want to.

If something isn't working as it should, write or call. I'll fix the defect within a reasonable time and at no charge. Please get in touch without undue delay once you notice it — the sooner I know, the easier it is to fix.

Rights arising from defective performance are governed by the Czech Civil Code. If you are a consumer and we cannot reach an agreement, you can turn to the Czech Trade Inspection Authority, which runs out-of-court resolution of consumer disputes: adr.coi.cz. I hope it never comes to that.

You can cancel monthly services at any time, with no notice period and no penalty. An email is enough. The service runs to the end of the paid period and is not billed again. The website, the domain and the data leave with you.

You can also stop a one-off project in progress. Until you approve the design I return the deposit in full; after that we settle up for the work done and you get whatever is finished. I have the same right — if it becomes clear the cooperation makes no sense, I'll say so plainly and we settle the same way.

I process personal data as described in the Privacy policy. In short: only what I need in order to reply and to do the work, I sell it to nobody, and measurement starts only after you consent.

Where the work brings me into contact with your internal data — figures, customer lists, credentials — I treat it as confidential and do not pass it on. That holds after the cooperation ends too.

The relationship is governed by Czech law, in particular the Civil Code, and disputes are heard by the Czech courts. If you are an entrepreneur entering the contract in the course of your business, you are not a consumer in this relationship and consumer-protection provisions do not apply.

Changes to these terms do not affect projects already agreed — the wording in force on the day we agreed is the wording that applies.

This wording is effective from 26 August 2026. If anything changes, I'll revise the text and the date here will be new.