Service catalogue
Digital transformation
Digital transformation is not buying a system. It is finding the places where a customer leaves, or where somebody does by hand what they need not.
When you need this
- People come to the site but do not finish the order, and you do not know where.
- Staff retype data from one system into another.
- You have five tools that do not talk to each other.
- Something is not working, but nobody can point at where.
What you get
- A mapped customer path from first visit to payment, with the drop-off points marked.
- Critical faults fixed — not a proposal for how they could be fixed.
- Automation of repetitive manual work where it pays off.
- The tools wired together where files are currently emailed between them.
How it runs
- 01
Where the customer goes
The whole path is walked step by step, payment included. The critical points tend to be where nobody inside looks any more, because they know it by heart.
- 02
What a person does needlessly
Repetitive manual work is written down and the time it takes is counted. Not everything is worth automating and it is only fair to say so.
- 03
Build and hand over
What we recommend, we can build. Running it is the best quality control — a fault shows up only in what actually runs.
Where we have done it
A year working with Blynkr: a redesign of core processes across IT and operations, and finding and fixing critical faults in the payment flow and on the path from first visit to order. Both showed up in conversion and revenue. Plus our own tool, Demand Radar, which watches public tenders from NEN, TED and eZAK, evaluates them and flags the ones worth pursuing — built for ourselves and running.
Custom AI from 15 000 Kč. A larger rebuild is scope-based.
Six things we do for companies
Free Check
Write to us, we’ll reply within 24 hours
Name and phone is enough. We’ll sort the rest on the call — you pay nothing and commit to nothing.